Returns and repairs

IMPORTANT: Pre-authorization for all returns for refund or replacements for defective or damages must be obtained from gamaiqdryer.com. If a return is sent without prior authorization, it will not processed, and returned back to sender. So be sure to reach out to one of our dedicated customer support representatives at info@gamaiqdryer.com with the following information:
  1. The reason for your return. (If you’re having an issue with your beauty product, our customer support representatives are passionate about the opportunity to help you). If a picture or video would better describe your problem, please attach it to the message. Our customer support representatives are very informative about our products and often have the solutions for many of the problems that you may run into!
  2. Your order number, beauty product item name, and proof of purchase.
  3. Describe the state of the box and packaging of your beauty product order. Has the box been opened or have any of the products been used? (Due to governmental regulations, we need to thoroughly inspect every returned product. This helps us understand how we will process the return).
  4. Any suggested improvements to your shopping experience on www.gamaiqdryer.com or exchange with any of our customer support representatives. If there’s any way we can increase the speed of services, product offerings or beauty product guidance, we’d love to hear it.
  5. You will be responsible for paying for your own shipping costs for returning your item to either of the following 2 addresses that are most convenient to you:
  • For US Orders : 123 West Services Road, Champlain, NY 12919
  • For Canada Orders : PSBL PO box. 207 Bank St, Ottawa, ON, K2P2N2.
Shipping costs are non-refundable. Remember—all returns must be approved by www.gamaiqdryer.com. Please note that there is a 10% restocking fee off the purchase price of the beauty product being returned for refund.
  1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or replacement unit. If you are approved for a refund, then your refund will be applied to your credit card or original method of payment, within a certain amount of days.
Please read our returns policy and conditions carefully to ensure you beauty products are eligible for a return, you may find all details at: https://gamaprofessional.us/returns-refunds Returns Policy and Conditions www.gamaiqdryer.com offers a 30-day return policy on products new or gently used. Should you wish to return your product www.gamaiqdryer.com would be happy to issue a refund and/or store credit, you chose the best route based on the product category! Tools & Brushes Return Policy Products that have been opened can not be returned for a refund, under limited circumstances a store credit can be offered. Only unopened and new in the packaging can be eligible for a return for a refund. Hair Appliances Return Policy Products that have been opened can not be returned for a refund, under limited circumstances a store credit can be offered. Only unopened and new in the packaging can be eligible for a return for a refund.
  • Standard orders take up to 14 business days to arrive.
  • Expedited orders are shipped via DHL Express.
  • Expedited shipping takes up to 5 business days to arrive.