IMPORTANT: Pre-authorization for all returns for refund or replacements for defective or damages must be obtained from gamaiqdryer.com. If a return is sent without prior authorization, it will not processed, and returned back to sender. So be sure to reach out to one of our dedicated customer support representatives at info@gamaiqdryer.com with the following information:
- The reason for your return. (If you’re having an issue with your beauty product, our customer support representatives are passionate about the opportunity to help you). If a picture or video would better describe your problem, please attach it to the message. Our customer support representatives are very informative about our products and often have the solutions for many of the problems that you may run into!
- Your order number, beauty product item name, and proof of purchase.
- Describe the state of the box and packaging of your beauty product order. Has the box been opened or have any of the products been used? (Due to governmental regulations, we need to thoroughly inspect every returned product. This helps us understand how we will process the return).
- Any suggested improvements to your shopping experience on www.gamaiqdryer.com or exchange with any of our customer support representatives. If there’s any way we can increase the speed of services, product offerings or beauty product guidance, we’d love to hear it.
- You will be responsible for paying for your own shipping costs for returning your item to either of the following 2 addresses that are most convenient to you:
- For US Orders : 123 West Services Road, Champlain, NY 12919
- For Canada Orders : PSBL PO box. 207 Bank St, Ottawa, ON, K2P2N2.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or replacement unit. If you are approved for a refund, then your refund will be applied to your credit card or original method of payment, within a certain amount of days.
- Standard orders take up to 14 business days to arrive.
- Expedited orders are shipped via DHL Express.
- Expedited shipping takes up to 5 business days to arrive.